Do you accept returns?Updated 3 months ago

Floral Arrangements
Due to the unique and handcrafted nature of our Eternity® Flowers, returns are not eligible for these exquisite arrangements. Additionally, orders cannot be canceled or modified after 60 minutes from the time they are placed. At Venus et Fleur®, our hope is that you fall in love with your stunning arrangement. With our extensive selection of styles and colors, you’re sure to find the perfect arrangement for anyone on your list. If you have any questions about our policies or products, our team is here to assist you!

Candles, Fragrances, and Home Décor
Returns are accepted for these items within 14 days of delivery, provided they remain in their original, unopened packaging. A 15% restocking fee will apply, and shipping costs are non-refundable.

For further assistance, don’t hesitate to contact Venus et Fleur®. We’re here to ensure a seamless and luxurious shopping experience.