How can I contact customer support?Updated 4 days ago

Our Concierge Team is here to assist you with any questions regarding our products, shipping, returns, product care, or a past order.

You can reach us by:
📞 Phone: 1-800-808-9830
📧 Email: [email protected]

For specific inquiries:

• Creator Collaborations: [email protected]
• Business & Partnership Inquiries: [email protected]

Customer Service Hours:

• Monday–Friday: 8am – 9pm EST
• Saturday: 9am – 6pm EST
• Sunday: 9am – 2pm EST (Email & Live Chat only)

We’re here to ensure your Venus et Fleur experience is nothing short of exceptional.