TERMS OF USEThis Website is operated by Venus et Fleur, LLC.. All inquiries may be directed to:Venus et [email protected] use of this Website is governed by these Terms and Conditions. Please take a few minutes to review thes
At your request, we can process the deletion of all personal data associated with your account. We respect your privacy and take the security of your information seriously. Once you’ve made the request, we will confirm and carry out the deletion. For
Venus Et Fleur cares about all our customers and is committed to facilitating and improving the accessibility and usability of its Website, www.venusetfleur.com (the "Website"), ensuring that our Website services and content are accessible to persons
To provide the best possible experience, we do not offer live inventory updates for our boutiques or exact timelines for when products will be back in stock.
To stay up to date on our latest promotions and exclusive offers, we invite you to:. We love celebrating life’s special moments—and we occasionally offer ways to make them even sweeter.
You can easily access your receipt by logging into your Venus et Fleur account. Once logged in, go to Account → Orders → View Order to see your order details and download a copy of your receipt. If you need further assistance, our team is always happ
No need to worry—we never include receipts or pricing in our shipments, as many of our orders are sent as gifts. Your recipient will receive only the beautiful arrangement, thoughtfully packaged and ready to impress.
Our complimentary message cards have a character limit of 125, allowing for a short and sweet note. At this time, we’re unable to include longer letters or additional enclosures. We recommend keeping your message heartfelt and concise to complement t
We’re so glad to hear you received one of our arrangements! However, we’re unable to share any personal information about the sender. If their name wasn’t included in the message card, it means they’ve chosen to remain anonymous. We hope you enjoy yo
You can explore our beautiful boutiques in select cities across the U.S. To find the location nearest you, please visit our Boutique Locations page for the most up-to-date list. We look forward to welcoming you in person for a truly luxurious shoppin
You can purchase a Venus et Fleur digital gift card directly through our website. It’s the perfect way to let your recipient choose their favorite arrangement. Shop gift cards here.
Our Concierge Team is here to assist you with any questions regarding our products, shipping, returns, product care, or a past order. You can reach us by:📞 Phone: 1-800-808-9830📧 Email: [email protected]. For specific inquiries:. Customer Servi