We’re unable to cancel orders once they've been submitted as orders are transmitted to our floral designers immediately. Venus ET Fleur will not be held responsible for packages that are lost in transit, undeliverable, or delivered incorrectly due to
Once an order is placed, our production team only has 60 minutes to adjust the ship to information for an order. In the event an order is past this time frame, please email [email protected] and our team will advise if it is possible to adjust th
If you need to make changes to your order, such as the color of the roses or additional order preferences, please reach out as soon as possible. Although our orders are typically final once placed, we may be able to accommodate your request if we cat